This week, we have Guest Comments from Mark Harbeke. He stopped by our Brag Basket a couple of times, so we’re letting him share some more. If you have something to share, email me! Hello, Small Biz Survival Readers. My name is Mark Harbeke. I’m manager of content development for Winning Workplaces, a nonprofit in…
Podcast:Becky interviews Pat Matthews, CEO of Webmail.us, Inc., based in Blacksburg, Virginia. Pat blogs at Small Town, Big Ideas. Pat talks about advantages of being in a small town, working with the community, and encouraging more small town entrepreneurs. Watch for a second interview with Pat on the Great Big Small Business Show. small biz…
What do your customers want? Let’s ask them! For more ideas, read Basic Methods to Get Feedback from Customers by Carter McNamara. Music by Frenz, from Pod Safe Audio. small biz rural entrepreneurship customer service podcast audio New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Subscribe.
Entrepreneurs are always in the spotlight, always presenting themselves and their company. This week, the Great Big Small Business Show‘s experts offer their tips for improving your presentation skills. Laura Allen – Top Three Tips for Creating a Powerful Presentation—That’s ALL YOU!!! and Bonus Hint called: Don’t be like Glinda, the Good Witch Chris Brogan…
Is your business synonymous with great service? Some actions you can focus on today are: greet everyone who contacts your business pay attention to every customer who contacts you provide the little extras that are now mostly gone small biz rural entrepreneurship customer service podcast audio New to SmallBizSurvival.com? Take the Guided Tour. Like what…
Want to increase your business? Go get 100 “no”s. Print the word NO 100 times on a sheet of paper.Pick out the most important marketing/sales you need to do right now.Plan a reward for reaching 100.Start making calls. Each time you get a no, cross off one NO. You’ll get 100 nos, but imagine how…
In this week’s Great Big Small Business Show, the cast shares their favorite online tools and resources. What makes a tool useful? by Jon Swanson 1 tool to get smarter and 1 to share your smarts by Becky McCray 3 online tools for managing your business by Ben Yoskowitz 9 tools Chris uses to manage…
If customers come to your location (retail, service, home office), you know it matters – first impressions last! If no customers visit, you still have to work there. The environment does affect your productivity! Do a walk through with a stranger. Write down everything they notice, without arguing, explaining, or rationalizing. Ask employees or anyone…
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