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  • How to remember customer names: write them down
    customer service | marketing | rural | Small Biz 100

    How to remember customer names: write them down

    May 28, 2021May 17, 2021

    Guest post by Rob Hatch Chris Brogan recently shared a story of a local bookstore in his hometown. He asked them to order a specific book for him that wasn’t in stock. The owner wrote down his name and phone number and told him she’d order it. The next week, when he walked in the…

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  • rural | Small Biz 100 | success

    Small-business Success Tips

    February 17, 2016February 16, 2016

    Going into business for yourself is always a scary idea, especially for the first-time business owner. You seem to have so much to do and so little time to get it done. The first-time business owner faces even more uncertainty because every step is a completely new experience. Running a business is a daunting task….

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  • rural | Small Biz 100 | success

    Barriers to Small-business Success

    October 1, 2015July 1, 2023

    Starting a business is risky. Data the U.S. Census Bureau has gathered show maybe 20 percent of businesses do not last through the first year, and 70 to 80 percent will not be around five years after starting. While that information may be depressing and suggest you not even try, you have ways to increase…

    Read More Barriers to Small-business SuccessContinue

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