The Brag Basket is our tradition of sharing. The basket is always free and open all weekend, this one August 23-25, 2013. What good news will you add to the brag basket? Don’t hold back because of that word, “brag.” When you hold back, you hide your good news and accomplishments that might inspire others. Even…
The idea that providing good customer service is important to your business should come as no surprise. But can that be translated into dollars and cents? The value of customer service is hard to quantify because it is part of a store’s brand and reputation. There are, though, some indications of what it can mean…
The Internal Revenue Service has launched a new Affordable Care Act Tax Provisions site at IRS.gov/aca to educate individuals and businesses on how the health care law might affect them. Topics found at IRS.gov/aca include premium tax credits for individuals, new benefits and responsibilities for employers. When visiting the new site, individuals and businesses will be able to find…
Like many small town business people, I have more than one business: liquor store, cattle ranch, speaking and writing about small town business, and Tourism Currents. So how do I do it all? It‘s one of the most common questions that I get asked, so I’m sharing answers this week. Cory Miller of Entrepreneurship Lab…
The Brag Basket is traveling the world to celebrate all the places you, the people who read Small Biz Survival, come from. This time, we’re celebrating our readers in the Netherlands. The Brag Basket is our tradition of sharing. The basket is always free and open all weekend, this one August 16-18, 2013. What good news…
Awareness of the world around you has been the start of many businesses. The business world is filled with examples of people who started a busines based on watching, reading and listening to things around them. Being aware may lead in many directions. Sometimes the product is already around, but it just takes the right…
When promoting your small town tourism, one essential element is getting your local businesses online where your visitors can find them. But most of your small town businesses either have no website, or a website they don’t maintain, or a website that isn’t mobile-friendly. Rather than fight with all the local businesses about getting and…
“What you say before the event is an explanation, after it’s an excuse.” Guest post by Jurek Leon, Perth, Australia Brisbane dentist Paddi Lund makes this point in his fascinating book Training customers to treasure your business. He has a ‘Welcome Book’ which is given to all new patients before their first appointment. This explains…
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