Configure your business to serve customers
“Our job is not to configure customers, it is to configure our business to serve customers.”Liz Strauss New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.

“Our job is not to configure customers, it is to configure our business to serve customers.”Liz Strauss New to SmallBizSurvival.com? Take the Guided Tour. Like what you see? Get our updates.
This month I am hosting a Lunch & Learn titled “How to Pay Business Debts You Can’t Afford” and when I read this Fences in Your Mind Excerpt it made me wonder how many small business owners are right there; strangling in debt and fighting mental fences that say there is nothing to do about…
I am a talker. Not in the “person who talks all the time” sense of that word. In fact, I spend a lot of time not talking. In a crowd, unless I’m in front presenting, I’m at the back listening. I am, however, a talker in the sense that Andy Sernovitz describes talkers. For Sernovitz,…
By Steven HendricksonWith all the unsettling national news about recession, layoffs and unemployment, it may seem strange to be talking about labor shortages, but that’s what we face in Oklahoma. The state’s 2009 employment outlook is vastly better than the nation’s, and Oklahoma employers will continue to confront shortages in all kinds of jobs. Some…
This is the one thousandth post on Small Biz Survival. Seems appropriate to make it a Brag Basket. That means I get to brag first! I launched this site in January 2006. My thought was that I wanted to share the great economic development stories I received by email with other small town folks. It…
As promised, guest author Emily Wilska is answering your questions about organization. Remember, organization does not mean perfection! By Emily WilskaOur first set of small business organizing challenges comes from Tim (not his real name), who owns a one-man web design company. Tim is in his 40s and has recently been diagnosed with ADD (Attention…
Agi Lurtz spoke at the Oklahoma Entrepreneurs Conference. She is the founder of Online MedSource. Due to last minute changes at the conference, Agi didn’t get to use this presentation she outlined. I talked her into sharing it here. I’m so honored she said yes! My name is Agi Lurtz… I am what is known…
Guest post by Mark Hayward In this hyper-connected world in which we presently exist, I am still amazed at just how many small business owners have been hesitant to embrace new technology and marketing methods. To be sure, small business owners find themselves in a very unique situation, in fact, most of the business owners…
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